How we collect, process, and protect your personal data when you interact with Spatialhear.
We collect data you provide through contact forms: your name, email address, phone number, and message content. We also automatically receive technical data such as browser type, device identifiers, IP address, and usage analytics via cookies and similar tracking technologies.
Your data is used to respond to inquiries, provide technical documentation, process service requests, improve our website experience, and comply with legal obligations. We do not sell your personal information or use it for automated decision-making without your explicit consent.
We may share your data with hosting providers, analytics services (e.g., Google Analytics), email delivery platforms, and CRM systems necessary to operate our business. All third parties are contractually bound to protect your data and may not use it for their own purposes.
You have the right to request access to your personal data, correct inaccuracies, delete your information, restrict processing, and withdraw consent at any time. For GDPR and CCPA compliance, you may also request data portability and opt out of the sale of your data. Contact us at info@spatialhear.com to exercise these rights.
We retain personal data only as long as necessary to fulfill the purposes described in this policy, typically 24 months after your last interaction. Technical logs are kept for 12 months. We implement industry-standard security measures including encryption, access controls, and regular audits to protect your data against unauthorized access or disclosure.
This policy was last updated on January 15, 2025. We may update it to reflect changes in our practices or legal requirements. For privacy-related inquiries, data requests, or complaints, contact us at 10, HetanGunj, or call 0410 6947699, or email info@spatialhear.com. We do not make misleading claims, fake endorsements, or false representations about our services.